$200 Expert Evaluation.
Fully Refundable
When You Buy.

A free consultation means the money has to come from somewhere else — commissions, brand deals, or inflated equipment margins. The $200 is what makes the advice genuinely independent. Daryl's income from the evaluation isn't tied to which chair he recommends. It also filters for seriousness: a $0 consult fills the calendar with curiosity. A $200 consult fills it with people who've already done the math and decided it's worth their time.

You keep the evaluation report — specific frame recommendation, cushion match, configuration notes, written summary. That's a real deliverable with real value, regardless of when or whether you buy. The $200 isn't refunded if you decide not to purchase. But if you do purchase through wheelchair.direct, the credit applies in full.

When you're ready to order, Daryl processes the purchase and applies the $200 credit directly — you pay the chair price minus $200. It's tracked manually per client. If you're placing an order, just mention the evaluation date and Daryl will confirm and apply the credit before processing payment.

Yes. A PT or OT joining is actively useful — they can provide clinical context and ask technical questions Daryl is happy to answer. A caregiver is also welcome. Just mention it when booking so Daryl knows to expect more than one person.

No. Insurance billing requires participation agreements with manufacturers, which creates financial incentives to recommend specific brands. Accepting insurance means Daryl can't remain fully independent. The practical upside: no prior authorizations, no denials, no waiting 4–6 weeks for approval. You book, you have your call, you get your report.

That's one of the most common scenarios. The evaluation covers exactly this — current setup review, what's working, what's not, and what would be better. You can also start with the Replace My Chair intake form, which collects your serial number and current configuration details before we talk.

Lead times vary by manufacturer and configuration — ultralight manual chairs typically ship in 6–12 weeks from order. Some frames have shorter lead times. Daryl will give you a current estimate based on what he recommends. The evaluation doesn't add time — it shortens the total cycle by getting the configuration right the first time.

That's your call. The evaluation is advice, not a prescription. Daryl will explain the reasoning behind the recommendation — if you want to go a different direction, he'll tell you the tradeoffs. You're not locked into anything. The $200 credit applies to any chair purchased through wheelchair.direct, not just the one Daryl recommends.

Before. Payment is processed at checkout via Stripe, then you receive a Calendly link to schedule your slot. Your time isn't locked in until the payment is confirmed — this is intentional so Daryl's calendar reflects actual appointments, not tentative ones.

The most useful: seat width (hip-to-hip at the widest point, seated), seat depth (back of buttocks to back of knee), lower leg length (knee crease to floor), and shoulder height. If you have your current chair's serial number and spec sheet, bring that too. Don't stress if you don't have everything — Daryl can guide you through measurements during the call if needed. Visit /measure for a pre-eval guide.